AI-Do all of the product levels have artificial intelligence (AI)? AI-How does your AI work in desalination plants? ​​​​AI-How does your AI work in reverse osmosis (RO) plants? Alerts-Can I create my own alerts? Alerts-Can I get email alerts? Alerts-How do I change alert thresholds? Alerts-How do I set/change alert frequency? Alerts-How do I view Alert Details? Data Entry-Can I make my own manual entry forms? Data Entry-How do I enter manual data into the system? Data Entry-How do I save an Interactive Graph on the Interactive page? Data Entry-Why do some charts not show up? Insights-What are the Insight/Alert levels, and what do they do? Insights-What do the 3 states of insights mean? Insights-What's the difference between Insights and alerts? Integration-Can I customize the software? Integration - Can I interface my existing Data lakes? Integration-Can the system integrate with existing data collection/management tools (e.g. SCADA, CMMS, LIMS)? Integration-Do I need historical data? Integration-Do you support multiple plants? Integration-How do you integrate into a plant? Integration-How do you use my plant's data? Integration-How much data do we need to take advantage of these tools? Integration-​​If I have no instrumentation or data feeds, can I still use the product manually? Integration-What are the sources of data? Integration-What features are applicable to my facility? ​​​​KPI-Can I create my own KPIs? KPI-How do I create a Sensor? KPI-How do I modify a KPI? KPI-What is KPI Creator? KPI-What KPIs are supported? Mobile-Can I get alerts on my phone or tablet? Mobile-Can I run Pani Digital on a phone or tablet? Mobile-Do you have an iOS/Android app? Optimization-How does the operator take action from RO optimization? Optimization-How do we trust the recommendations/optimization recommendations? (confidence levels etc.) Playbook-How does the operator take action from Playbook? Playbook-My playbook study doesn't return any data. What's wrong? Playbook-What is benefit in Playbook? Playbook-What is Playbook, and how is it used? Playbook-What is similarity in Playbook? Playbook-What is weighting in a Playbook study? Product-Can I upgrade from one level to another? Production-How do I edit a block View? Production-What is the dashboard, and how is it used? Production-What is the Data page and how is it used? Products-What are the different product levels? Products-What are your products? Reports-Can I get reports emailed to me? Reports-How do I set/change when weekly reports are delivered? Reports-What are the different levels of reporting? Reports-What kind of reporting is provided? Sales-Can I get a demo? Sales-Can I try it out for free? Sales-​​Can Pani Digital save energy? Sales-Can Pani Digital save me money? Sales - Do I need a sophisticated, digital plant? Sales-How much does it cost? Sales-What are the upfront and recurring costs? Sales-What types of water processing plants do you support? Sales-What value can I get out of the platform? Security-How secure is the platform and my data? Security-What ports do the Pani APIs use (REST and MQTT)? Security-What security protocols do you use? Setup-How do I create a new plant? Setup-How do I create users? Setup-How do I set up my plant? Setup-How is the platform organized? Setup-What are the system requirements? Setup-What does it take to implement? Setup-What is the process and time commitments for implementation? Support-How do I get support? Support-What are your support hours? Support-Which browsers do you support? Users-What are the various User roles?