- Account Owner/Admin
- created by Pani team when the account is activated
- cannot be edited and cannot be deleted
- Admin
- the first user a new client needs to create when getting started
- has full configuration control and management of users at assigned sites
- can be edited and deleted by the Account Owner/Admin
- Area Manager
- for a user that is responsible for one or more plants
- can change most aspects of site configuration and manage users at individual plants and at individual sites
- Plant Manager
- similar access rights to the Area Manager, however they can only add users and edit features at their assigned plant(s)
- Process Analyst
- can create new dashboards, analytics, and adjust some KPI settings.
- Operator
- can enter data into the system
- cannot configure reports, views or users
Additional information for each role can be found in the User tab on the Home Page. Different user roles have different permissions within the platform for creating dashboards, entering data, adding users, and site configuration. An Operator role, for example, can enter data into log sheets, acknowledge alerts and view dashboards, but cannot add a new dashboard of alert. A Plant Manager role has all of the Operator permissions plus can create dashboards and alerts.
Important note: the first user must be an Admin role, so that they can accept the Terms & Conditions on behalf of the account. Without this step, new users will be unable to access the platform, and will instead see an error message that the company terms have not been accepted.